Build intelligent customer experience platforms using Metristack's unified data. Create personalized interactions, optimize support, and increase customer satisfaction.
Create complete customer profiles with data from all touchpoints and interactions.
Deliver personalized experiences using AI-powered recommendations and predictions.
Provide seamless support across all channels with consistent customer context.
From CRM integration to personalization engines, build solutions that enhance every customer interaction.
360-degree customer view
Build comprehensive CRM systems that unify customer data from all touchpoints. Create complete customer profiles with purchase history, preferences, and interactions.
Example: A fashion retailer improved customer service efficiency by 40% with unified profiles showing purchase history, preferences, and support interactions.
AI-powered recommendations
Create intelligent personalization systems that adapt to customer behavior and preferences. Deliver unique experiences that increase engagement and conversion rates.
Example: An online marketplace increased conversion rates by 65% using personalized product recommendations based on browsing and purchase history.
Customer retention optimization
Build sophisticated loyalty programs that reward customers across all channels. Create tiered rewards, personalized offers, and gamification elements.
Example: A coffee chain increased customer lifetime value by 45% with a loyalty program that offers personalized rewards based on purchase patterns.
Intelligent customer service
Create intelligent customer support systems with full context of customer history. Optimize response times, predict support needs, and improve satisfaction scores.
Example: A tech retailer reduced support resolution time by 60% using intelligent routing based on customer context and agent expertise.
Access comprehensive customer data from all touchpoints to create personalized experiences. Build CRM systems, personalization engines, and support tools that truly understand your customers.
Deliver personalized experiences based on current behavior and historical data.
Map complete customer journeys across all touchpoints and channels.
Anticipate customer needs and behaviors with AI-powered predictions.
// Get comprehensive customer profile
const customer = await metristack.customers.getProfile({
customerId: 'customer_123',
include: ['transactions', 'interactions', 'preferences', 'segments']
});
// Generate personalized recommendations
const recommendations = await ai.getRecommendations({
customerId: customer.id,
context: 'product_page',
strategy: 'collaborative_filtering',
filters: {
category: customer.preferences.categories,
priceRange: customer.profile.priceRange
}
});
// Create personalized experience
const experience = {
hero: {
message: `Welcome back, ${customer.firstName}!`,
cta: recommendations.primaryAction
},
products: recommendations.items.slice(0, 8),
offers: customer.eligibleOffers.filter(offer =>
offer.category.includes(customer.preferences.topCategory)
),
loyalty: {
points: customer.loyalty.currentPoints,
nextReward: customer.loyalty.nextReward,
tier: customer.loyalty.tier
}
};
// Track interaction for future personalization
await metristack.interactions.track({
customerId: customer.id,
event: 'page_view',
context: experience,
recommendations: recommendations.items.map(item => item.id)
});
See how companies transform customer experiences with Metristack
Customer Experience Platform
"With Metristack's unified customer data, we built a personalization engine that increased customer engagement by 120% and reduced churn by 35% across our client base."
CRM and Support Platform
"Metristack's data integration allowed us to build a CRM that provides complete customer context. Our clients report 50% faster issue resolution and 25% higher customer satisfaction."
Start building personalized customer experiences with Metristack's unified data. Create CRM systems, loyalty programs, and support tools that delight customers.
No setup fees • Real-time personalization • Comprehensive customer APIs